I had a generally pleasant stay at the Keio Prelia Hotel Kyoto Karasuma-Gojo. The hotel boasts a great location, making it easy to explore Kyoto's attractions. The room was a decent size, and I appreciated the daily housekeeping. However, my experience was slightly marred by some staff communication issues, which impacted my overall impression. That said, I'd still recommend it for its comfort and convenience.
Rooms
8.0
The room was good-sized and equipped with everything I needed, but the beds were a bit too firm for my taste.
Service
7.0
Staff were friendly, though there were instances of miscommunication that could be improved.
Location
9.0
The hotel is conveniently located near public transport, which made exploring Kyoto very easy.
Dining
6.0
Dining options were okay but felt more like brunch and didn't exceed my expectations.
Facilities
8.0
The hotel provided useful facilities like a laundry room and there was daily housekeeping, which I appreciated.
Sally
United States of America,
February
2025
6.6/10
During my stay at the Keio Prelia Hotel Kyoto Karasuma-Gojo, I found the location to be fantastic, conveniently located between the main station and the shopping district. My room was a good size, clean, and comfortable, perfect after a day of exploring. However, I was disappointed that basic amenities like mineral water were not included in the room rate, which felt a bit off for the price. Overall, it was a comfortable stay with some room for improvement.
Rooms
8.0
The room was spacious compared to other Japanese hotels, clean, and quiet, which I appreciated. The bed was a bit firmer than I prefer, though, typical for Japan.
Service
9.0
I found the staff to be friendly and helpful. They assisted me with calling a taxi to the train station, which was much appreciated.
Location
10.0
The hotel’s location was excellent, just a short walk to both the Gojo and Nishiki markets, making it easy to get around Kyoto.
Dining
6.0
Dining options were okay, more like brunch than a full meal. It was fine, but I expected something a bit more substantial.
Facilities
7.0
The laundry facilities were convenient with self-operated machines available, which was helpful during my stay. I did wish the lobby had larger tables for eating.
Sue
United States of America,
February
2025
5.0/10
I had a comfortable stay at the Keio Prelia Hotel Kyoto Karasuma-Gojo. The room was clean and the staff were helpful. However, I found the breakfast options quite limited and the room size a bit narrow for my liking.
Rooms
7.0
The King Room was clean and well-maintained, but the size was a bit cramped, making it hard to accommodate my luggage comfortably.
Service
8.0
The staff were friendly and eager to assist, although there were some language barriers that made communication a bit challenging.
Location
9.0
The location is excellent, just a short walk to public transport and many attractions, making it easy to explore Kyoto.
Dining
6.0
Breakfast was more like brunch and the selection didn't change much during my stay, which I found disappointing.
Facilities
8.0
The hotel has good facilities, including a convenient laundry room and a nice onsen, but the lobby could use more seating options.
Duane
United States of America,
January
2025
6.4/10
My stay at Keio Prelia Hotel Kyoto Karasuma-Gojo was a mix of comfort and convenience, although there were a few downsides. The location is excellent, being centrally situated and not too far from the subway and bus stations. However, I did find the dining options could use some improvement, as the breakfast, while nice, felt more like brunch and had limited variety.
Rooms
9.0
The rooms were spacious, clean, and well-equipped, which was pleasantly surprising compared to other hotels in Japan. I appreciated the comfortable beds and the extra amenities like pajamas and flip flops.
Service
8.0
The staff was friendly and helpful, willing to assist with any requests. Their English was quite good, making communication easy during my stay.
Location
9.0
The hotel's location was fantastic, conveniently situated around a 15-minute walk from Kyoto Station and close to the shopping district. This made getting around the city and to other attractions very easy.
Dining
6.0
While the breakfast was nice and included some decent options, I felt it could be improved in terms of variety. It was more like a brunch than a full breakfast, which was a bit disappointing.
Facilities
7.0
The hotel offered helpful facilities like self-operated laundry machines and a beautiful public bath. However, I noted that the laundry services could be improved regarding accessibility, especially with some machines designated for females only and one being out of order during my visit.
Franklin
United States of America,
November
2024
6.6/10
I had a generally good stay at the Keio Prelia Hotel Kyoto Karasuma-Gojo. The location was fantastic, just a short walk to shopping and convenient transportation. My room was clean and comfortable, although the beds were firmer than I prefer. The spa facilities were nice, but I found some aspects a bit awkward, especially regarding the rules about children in the women’s bath.
Rooms
8.0
The room was big, clean, and modern with daily cleaning service. It had everything I needed, from toiletries to cozy pajamas, but the bed was firmer than I like.
Service
9.0
The staff were friendly and helpful throughout my stay. They stored my luggage for free before check-in, which made my sightseeing much easier.
Location
10.0
The location was excellent, about a 15-minute walk from Kyoto Station, making it easy to explore not just the city but also nearby areas like Nara.
Dining
7.0
While the dining options were decent, it was more like brunch than a full dining experience. I didn’t get to try the restaurant since it was closed most nights.
Facilities
8.0
The facilities included a public bath that was spacious and well-maintained, along with convenient self-service laundry options for guests.